Frequently Asked Questions

Frequently Asked Questions - FAQs

SHIPPING INFORMATION

Most items ship from our warehouse in Southern California within two (2) business days. Some items ship directly from our vendor’s warehouse to better serve customers internationally or on the East Coast.

TRACKING INFORMATION

All orders include tracking details. You will receive a notification with tracking information sent to the email provided during checkout.

SALES TAX

Sales tax is charged on the merchandise total for items shipped to California (CA) and is based on the local tax rate of the delivery destination. Orders delivered within California are F.O.B. (Free on Board) destination point, meaning title passes in California.

AUTHORIZED DEALER

We are an authorized dealer for Le Cadeaux, Casa Cadeaux, Baci Milano, Katherine’s Collection, and Bethany Lowe. If you’re looking for a specific piece not listed on our website, please reach out to us as we may be able to locate it for you.

Updated September 13, 2024